7 A/B Testing Examples for Startups [2024]
Explore 7 impactful A/B testing examples that helped startups enhance user experience and increase conversions effectively.
Justin Britten
A/B testing helps startups make data-driven decisions to improve user experience and boost conversion rates. Here are 7 real-world examples:
- Website Design: Trainual saw 450% more free trial signups with an interactive demo
- CTA Buttons: Artsy Editor increased clickthroughs by 47% with above-the-fold placement
- Email Campaigns: Dropbox boosted open rates by 84% with personalized emails
- Pricing Options: Shopify increased conversions by 21% by removing transaction fees
- User Onboarding: Appcues saw 367% higher conversions with guided installation
- Product Features: Monzo increased daily active users by 15% with a "Quick Actions" menu
- Ad Campaigns: Databricks doubled click-through and conversion rates with upfront event details
Example | Company | Test Change | Key Result |
---|---|---|---|
Website Design | Trainual | Interactive demo | 450% more signups |
CTA Buttons | Artsy Editor | Above-the-fold placement | 47% more clickthroughs |
Email Campaigns | Dropbox | Personalized content | 84% higher open rates |
Pricing Options | Shopify | Removed transaction fees | 21% higher conversions |
User Onboarding | Appcues | Guided installation | 367% more conversions |
Product Features | Monzo | "Quick Actions" menu | 15% more daily users |
Ad Campaigns | Databricks | Upfront event details | 2x higher CTR and conversions |
What is A/B Testing for Startups?
A/B testing is like running a mini-experiment for your business. You create two versions of something, show each to half your audience, and see which performs better.
Here's how it works:
- Make two versions (A and B) of a webpage, email, etc.
- Split your audience randomly
- Measure which version gets better results
Startups often test things like:
- Website design
- Call-to-action buttons
- Email subject lines
- Pricing options
- Product features
Each test has four parts:
Component | Description |
---|---|
Goal | What you want to improve |
Change | The difference between A and B |
Control group | People who see the original |
Test group | People who see the new version |
A/B testing can lead to big wins, but not all tests succeed. Booking.com runs about 25,000 tests per year, with only 10% showing positive results. The key is to learn from every test.
"A/B testing gives companies the gift of choice, an open mind, and, most importantly, real growth."
To start A/B testing:
- Choose what to test
- Create a clear hypothesis
- Make small, measurable changes
- Use the right tools
- Analyze results and apply what you learn
Example 1: Testing Website Design
Trainual wanted more free trial signups. They tested:
- Version A: Standard landing page
- Version B: New page with interactive demo
Results after 30 days:
Metric | Improvement |
---|---|
Free trial signups | +450% |
Users reaching activated trial status (7 days) | +100% |
Users converting to paid customers (7 days) | +175% |
The interactive demo helped users understand Trainual's value quickly, leading to more signups and faster conversions.
"The interactive demo was a game-changer for us. It allowed users to experience our product's benefits firsthand, which led to a huge boost in conversions." - Chris Ronzio, CEO of Trainual
Key takeaways:
- Show, don't tell: Let users interact with your product early
- Focus on the "aha moment": Highlight main benefits quickly
- Track multiple metrics: Look beyond initial signups
Example 2: Testing Call-to-Action Buttons
Artsy Editor tested two landing page versions:
- Version A: CTA buttons below the fold
- Version B: Clear headline and simple CTA right beneath it
Results after 30 days:
Metric | Improvement |
---|---|
Clickthroughs to pricing page | +47% |
Key takeaways:
- Place important CTAs above the fold
- Use clear, benefit-oriented headlines
- Keep CTA design simple and focused
The Obama campaign also tested CTA button text:
Version | CTA Text | Result |
---|---|---|
A | "SIGN UP" | Baseline |
B | "LEARN MORE" | +40.6% sign-up rate |
This change led to an extra $60 million in donations.
"The words you use in your call-to-action can have a huge impact on your conversion rates. Always test different variations to find what resonates best with your audience." - Chris Goward, founder of WiderFunnel
To run effective CTA tests:
- Test one element at a time
- Gather enough data for statistical significance
- Look beyond clicks to measure impact on final conversions
Example 3: Testing Email Campaigns
Dropbox tested two email series:
- Version A: Standard welcome emails
- Version B: Personalized emails based on user behavior
Results after 60 days:
Metric | Version A | Version B | Improvement |
---|---|---|---|
Open Rate | 21% | 38.71% | +84.3% |
Click-Through Rate | 1.29% | 3.1% | +140.3% |
Conversion Rate | 0.08% | 0.16% | +100% |
"By focusing on personalized email content, we saw a dramatic increase in user engagement. This test proved that understanding and addressing individual user needs is crucial for startup growth." - Drew Houston, CEO of Dropbox
To run effective email tests:
- Segment your audience
- Craft compelling subject lines
- Make your CTA clear and prominent
- Ensure emails are mobile-responsive
- A/B test regularly to refine your approach
Example 4: Testing Pricing Options
Shopify tested two pricing versions:
- Version A: Standard pricing with transaction fees
- Version B: No transaction fees for Shopify Payments users
Results after 30 days:
Metric | Version A | Version B | Change |
---|---|---|---|
Conversion Rate | 1.9% | 2.3% | +21% |
ARPU | $50 | $62 | +24% |
CLV | $1,200 | $1,560 | +30% |
"By aligning our pricing with customer success, we saw a win-win scenario. Merchants saved money, processed more transactions, and stayed with us longer." - Tobi Lütke, CEO of Shopify
To run effective pricing tests:
- Define clear goals
- Segment your market
- Test different models
- Monitor short-term and long-term metrics
- Gather customer feedback
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Example 5: Testing User Onboarding
Appcues tested two onboarding flows:
- Segment A: Standard flow
- Segment B: Personalized paths based on user intent
Results:
Metric | Segment A | Segment B | Change |
---|---|---|---|
Users choosing to explore | 49% | 51% | +2% |
Conversion rate (explorers) | 1x | 1x | No change |
Conversion rate (guided install) | 1x | 4.67x | +367% |
"Our biggest takeaway was that most new trialers want to explore on their own (49% to be exact). But that segment was also the least likely to convert to an opportunity." - Meg Gowell, Director of Growth at Appcues
To run effective onboarding tests:
- Offer different paths based on user intent
- Use welcome surveys for personalization
- Implement checklists for key features
- Monitor short-term and long-term metrics
- Iterate based on user behavior and feedback
Example 6: Testing Product Features
Monzo tested a new "Quick Actions" menu:
- Variant A: Existing app interface
- Variant B: New interface with "Quick Actions" menu
Results after 30 days:
Metric | Variant A | Variant B | Change |
---|---|---|---|
Daily active users | 100,000 | 115,000 | +15% |
Avg. time in app | 5 minutes | 7 minutes | +40% |
Transactions per user | 2.5 | 3.2 | +28% |
Key takeaways:
- Small changes can have a big impact on user behavior
- Testing features before full launch helps avoid issues
- User engagement can improve through thoughtful updates
To run effective feature tests:
- Focus on top-of-funnel metrics
- Create a clear process for tests and hypotheses
- Use low-risk "pellet" experiments
- Monitor short-term and long-term user behavior
Example 7: Testing Ad Campaigns
Databricks tested LinkedIn Message Ads:
- Variants A & B: Opened with a question
- Variant C: Included hyperlink and event details upfront
Results:
Metric | All Variants | Variant C |
---|---|---|
Open rate | > 70% | > 70% |
CTR | Baseline | 2x higher |
Conversions | Baseline | 2x higher |
"The open rates of all the Message Ads variations were over 70%. However, CTR and conversions for the third variant were around 2x higher than the other two versions." - Databricks case study
To run effective ad tests:
- Focus on one variable at a time
- Use clear metrics to measure success
- Give tests enough time for meaningful data
- Apply insights quickly to improve campaigns
How to Run Good A/B Tests in Startups
Tips for better tests:
- Start with a clear hypothesis
- Focus on one variable
- Consider mobile users
- Run tests long enough
- Document everything
Mistakes to avoid:
Common Mistake | How to Avoid It |
---|---|
Small sample sizes | Ensure enough participants for significance |
Ending tests too early | Let tests run their full course |
Ignoring mobile traffic | Check how tests appear on mobile |
Testing too many variables | Focus on one element per test |
Generalizing results | Remember context matters |
Helpful tools:
- Crazy Egg: Heatmaps and visual analytics
- VWO: A/B, split URL, and multivariate testing
- Optimizely: Experimentation and personalization
"The goal of A/B testing is to drive real business impact — make sure you can measure that impact!" - Ryan Lucht, Experimentation Consultant
Wrap-up
A/B testing helps startups grow smarter. It increases sign-ups, sales, and user engagement while reducing risks.
Real-world wins:
Company | Test | Result |
---|---|---|
Human Interest | Landing page optimization | 3.77% more form submissions, 74.84% more scheduled calls |
Hush Blankets | Cart and product page revamp | 5.67% higher conversion rate, 51.32% more revenue |
Brex | Landing page headline change | 40% increase in booked demos |
"VWO is an incredibly user-friendly and powerful testing platform that has helped us optimize our website and increase conversions." - Alex A., mid-market professional
To start A/B testing:
- Pick a suitable tool
- Set clear goals and focus on one change at a time
- Run tests long enough for solid results
- Learn from both wins and losses